Call out rates

Minimum call out charge $120 + GST for the first 45 minutes

(Includes Travel, Sundry items, Health & Safety)

Urgent jobs that require immediate attention minimum 2 hour charge

All hourly rates are charged exclusive of GST

Labour is charged in 15 minute increments after the first minimum 45 minute charge

Plumbing/Drainlaying 

$78 per hour

Gasfitting/Leak Detection

$85 per hour

Work at Height 

$150 per hour

Travel Costs

 

Deposit

 

Payment

 

Unpaid Accounts

 

Deposit

 

Payment

 

Unpaid Accounts

 

Payment is due upon completion, or on receipt of invoice, and may be made by cash, or preferred method is online bank transfer

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Standard payment terms are 14 days from date of invoice.

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Once your job is complete, or if there is a pause in works, an email invoice will be sent.  Please let us know before work commences if you would prefer an invoice to be posted to you.

 

If payment remains outstanding for more than 14 days from the invoice due date, a charge of $65 + GST may be added to your account at our discretion.  If payment is not received, your account may be referred for debt collection.

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All costs in relation to collection of overdue accounts will be added to your account.

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We reserve the right to charge interest on accounts that remain overdue for more than 30 days.

 

A 50% deposit will be requested upfront before work commences for all jobs valued over $1,000.00

Refund of deposit

If work for which a deposit has been paid is subsequently cancelled by the customer, the following fees apply to the amount refunded

Cancellation: More than 7 days before

No fee deducted

Cancellation: 2-7 days before

$100 (incl GST)

Cancellation: Less than 48 hours before

Up to $450 (incl GST)